We are Anthem, Inc. (NYSE: ANTM), a health care company dedicated to improving lives and making insurance simpler. Through our affiliated companies, Anthem serves more than 106 million people, including more than 42 million within our family of health plans – that’s one in eight Americans!
In our Medicare marketing organization, we are aligning around consumers. From when they first consider a Medicare product, to joining Anthem, we want to create better connections that build confidence in their benefits and help them achieve better health. To do that, we focus on developing solid strategies, informed by research and data, and supported by strong creative, measured for its effectiveness. Ultimately, we want to be a business partner to the organizations we work with, and serve our shareholders.
If you have a passion for a career that impacts individual lives, we want to speak with you about joining our marketing team.
This position will be responsible for supporting Medicare Marketing’s workflow management system, and technologies that visualize the consumer journey.
Primary duties may include, but are not limited to:
This position will plan, direct, and coordinate the Medicare Marketing department’s project workflow management and process improvement initiatives.
Evaluate and optimize the consumer journey, end to end by collaborating with Marketing, Member Services, and other outreach teams including delegated entities, IT, and Digital Marketing to map the consumer journey and ultimately enhance their experience.
Provides strategic counsel on workflow and digital best practices and tactics including common metadata and taxonomy structures that align with marketing objectives.
Develops functional specifications and requirement documents.
Collaborates with designers and writers to ensure functional specifications and requirement documents are met.
Develops and manages project timelines.
Coordinates across marketing teams supporting the Medicare consumer lifecycle.
Develop and publish dashboards, metrics, and KPIs.
BA/BS degree, 5 years of experience in a related field; or any combination of education and experience which would provide an equivalent background.
1+ years of experience reporting and analytics
Experience with Workfront tool or similar project management workflow software.
Proficiency in MS Office Suite
Ability to manage multiple competing tasks with an ability to prioritize
Workfront system administration and/or implementation experience preferred
Medicare experience preferred
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2019 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
Internal Number: PS40508
About Anthem, Inc.
Anthem, Inc is an innovative health company dedicated to advocating total person health by making insurance simpler. Through our affiliated companies, Anthem serves more than 106 million people, including more than 42 million within our family of health plans – that’s one in eight Americans!
We are hard at work reimagining our marketing organization to focus on bringing Anthem’s brand promise to life across all aspects of the consumer experience. We are eliminating traditional marketing silos so all Anthem talent is working together to improve the health and wellness of our members. If you have a passion for a career that impacts individual lives, we want to speak with you about joining our marketing team.