Director of Sales and Marketing

The Statler Hotel:
Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, three restaurants and over 16,000 square feet of meeting and banquet facilities.

The School of Hotel Administration at Cornell University is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality--marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

Our Statler Family:
We are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

Your role as Director of Sales & Marketing:

The Director of Sales & Marketing is a senior leadership position in the Statler Hotel and is a vital contributor to the success of the hotel. Reporting directly to the General Manager of the Statler Hotel, this position is chiefly responsible for these key responsibilities:

1. Sales & Marketing Strategy, Analysis, and Planning

The Director of Sales & Marketing prepares and executes the annual sales and marketing plan for the Hotel that reflects on historical goals and outcomes to plan appropriately for the year ahead. Other duties include establishing departmental standards and selling guidelines, preparing budgets, overseeing room blocks and coordinating with the Revenue Manager to maximize yield.

2. Department Administration and Supervision

This position oversees the daily operations of the office and provides direct supervision of Sales & Catering/Conference Planning staff, including: hiring, training and development, performance management, time card and leave administration, and administration of compensation and department incentive programs.

3. Food & Beverage Marketing

This role works with the hotel's Food and Beverage team to develop, plan and execute marketing and promotional strategies, campaigns, events, and activities that drive local catering, lounge, and restaurant covers.

4. Client Relations and Account Management

The Sales & Marketing Director works to develops professional, long-term business relationships with hotel clients, driving customer loyalty by ensuring quality of service standards are met or exceeded at all times. This position serves as the lead account manager for key clients and accounts.

5. Advertising, Public and Media Relations

This role is responsible for the representation of the Statler Hotel to the Cornell and Ithaca communities and on a state/national level as needed. They develop relationships to strengthen the hotel's reputation and visibility in the community, oversee hotel press releases and social media platforms, and manage the hotel's website to keep it current and fresh.

6. Hotel Leadership

The Sales & Marketing Director serves as a member of the hotel's Executive Committee, providing organizational and strategic direction, reviewing and creating hotel policies, participating in planning and key decision-making activities, and monitoring progress toward hotel strategic goals and initiatives.

Required Qualifications:

• Bachelor's Degree in hospitality, marketing or business.
• Minimum of 5-7years of sales/marketing experience in the hospitality industry.
• Ability to think creatively and analytically.
• Highly motivated, dynamic, and organized individual with a professional demeanor and superior customer service skills, indicative of a AAA rated Four Diamond hotel.
• Must be familiar with all aspects of hotel operations and knowledgeable about catering/conference planning and execution.
• Ability to manage multiple tasks under pressure in a fast-paced environment.
• Excellent organizational, interpersonal and communication (oral and written) skills.
• Proficiency using Microsoft Office, budget software, and knowledge of hospitality software applications.

Preferred Qualifications:

• Master's Degree

Additional Information:

The SC Johnson College of Business at Cornell embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented identities to apply.

This position is full-time and is eligible for benefits. These include multiple health care options to choose from, retirement & financial planning support, an impressive array of educational benefits, and generous leave provisions, including paid time off options. For more benefit information, follow the link: Cornell Benefits. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives.

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