Iron Mountain Library Services is a new business within Iron Mountain that leverages the organization’s extensive capabilities and footprint to deliver new collection options for libraries and archives. Our team provides expert consulting to libraries helping with planning and execution of relocation projects, collections storage strategies, and digitization programs. The SME will represent the capabilities of Iron Mountain to libraries and the specific needs of libraries to our extensive Iron Mountain network. We are looking for candidates that have a broad background in libraries, archives or special collections, and are comfortable in a fast-paced and continually evolving business environment. This is an exciting, non-standard opportunity where the right person can grow their skills and their professional network.
The Library Services Subject Matter Expert (SME) individual contributor role is a unique role to Iron Mountain with professional librarians and archivists in a sales solution architect function to help engage with customers and develop custom solutions.
The ideal candidate will bring a deep understanding of library collection management strategy and digital access approaches. In addition, the individual hired for this position will directly influence and develop the digitization service capabilities in our newly built, FADGI compliant, archival digitization lab. The Bay area is the focus geography for providing new opportunities and solutions for at-scale digital conversion to Iron Mountain Library Services customers requiring preservation level digitization
This a dynamic hands-on role encompassing both academic and corporate business functions, driving growth within a new business through sales and solution delivery. It requires looking at new ways to solve established challenges in the library and archives community. This role entails meeting and talking with many different constituencies on a daily basis and is ideally suited to those that enjoy socializing and engaging deeply for long hours. This is an ideal position for those who are comfortable with flexible and broad cross-functional thinking, innovation, and creativity. Up to 70% travel required.
Work with customers to understand their needs and develop solution recommendations
Engage with customers to open up new business opportunities
Responsible for working closely with Iron Mountain sales professionals to drive Library Services sales to successful completion
Collaborate with Iron Mountain operations and project teams to deliver solutions
Use modeling tools to configure customized project and pricing models
Develop proposals for delivery to customers
Track sales success and pipeline for opportunities in the SME assigned region
Work with cross-functional teams to respond to RFPs and government bids
Sales rep follow-up and Sales Support on Library Services opportunities
Develop methodologies, workflows, and best practices for preservation level digitization practices
Train digital services employees in best practices in material handling and capture methodologies
Drive growth and develop new approaches in the archival digitization market space
Attend relevant library and archives conferences and marketing events to create and advance opportunities
Master’s Degree in Library Science
7+ years experience working in a library, archives or special collections. Must have experience in academic research institutions. Corporate, government, public or private library and archives experience is highly beneficial.
Superior interpersonal skills to interact effectively with people at all organizational levels of the company
Ability to independently analyze problems and recommend solutions
Demonstrated ability to collaborate in a team based environment and to regularly share knowledge and learnings
Excellent organizational skills, ability to prioritize effectively as well as the ability to handle multiple projects simultaneously
Deadline driven, and ability to work well under pressure
Capability to handle change, including work reprioritization, strategic direction alterations, and the introduction of new approaches
Strong verbal, presentation, and written communication skills
A high degree of initiative and tolerance for considering new and unconventional approaches to collection management and conversion
Digital Conversion and Preservation Experience:
Demonstrated knowledge of digital archives and current digital preservation standards.
Strong familiarity with cultural heritage digitization practice “standards” including FADGI, Metamorfoze, and ISO 19264-1.
Familiarity with a range of digital file formats
Understanding of preservation level repository models including the OAIS reference model
Experience with metadata standards including EAD, PREMIS, METS, and general metadata structures such as XML.
Ability to travel (up to 70%)?
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame
Category: Product Management Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Iron Mountain is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you are a qualified individual with a disability or a disabled veteran, you have the right to request reasonable accommodation if you are unable or limited in your ability to use or access the Iron Mountain Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.