Director of Marketing / Community Relations - AdventHealth Central Texas
Location Address: 2201 S Clear Creek Rd., Killeen, TX 76549
Our team members are nationally recognized for delivering the highest level of care. We offer the latest advances in medicine and provide uncommon compassion as part of our faith-based approach to wellness. Our employees make a difference on a higher level by Extending the Healing Ministry of Christ. At AdventHealth Central Texas & AdventHealth Rollins Brook, you will receive a competitive salary while experiencing the freedom to deliver the best care for patients’ bodies, minds, and spirits in a way you feel passionate about. There is no better place to make a true impact in the lives of others.
Top Reasons to Work At AdventHealth Central Texas, Killeen, TX
Located in the heart of Texas, AdventHealth Central Texas and AdventHealth Rollins Brook provide care for the citizens of Bell, Coryell and Lampasas counties.
Both AdventHealth Central Texas and AdventHealth Rollins Brook are committed to reinvesting in the community by offering the services, technologies and facilities to set the standard with the continually changing healthcare industry.
As a member of our team of more than 1,000 employees you will enjoy competitive salaries, exceptional benefits and opportunities for growth while working in an environment that is centered around our mission of Extending the Healing Ministry of Christ.
You Will Be Responsible For:
Oversees the development of an organization-wide, internal and external communications plan that includes the development of all publications, advertising, and media relations.
Ensures and protects the credibility of AdventHealth by consistent use of an overall brand and style.
Oversees the creation, development and execution of Outreach programs, educational offerings, health screenings and other events and activities related to CREATION Life, including Community Benefit tracking and ongoing Community Health Needs Assessment Plan implementation.
Prepares reports and analyses setting forth progress, trends and offers appropriate recommendations or conclusions.
Submits reports and requests for information by established deadlines.
Represents AdventHealth in a professional manner to employees and community members.
Promotes professionalism in appearance, positive attitude, and confidentiality.
Participates in the strategic planning efforts
Oversees and coordinates research through outside sources and internal sources for service/product development; develops and coordinates the use of an evaluation, creative problem-solving and implementation process for service/product development.
Develops, implements and evaluates policies, standards, educational services, and programs that support the department.
Demonstrates initiatives in developing, implementing and analyzing quality improvement activities and outcomes of the department.
Develops and submits budget assumptions, capital and annual budgets for the departments.
Initiates activities to enhance revenues and support cost reduction and containment activities.
Initiates and/or participates in methods to reduce salary expenses (i.e. FTE reduction, skill mix changes, Overtime usage, PRN usage, Agency Usage, and census fluctuation).
Shows evidence of productivity as measured by the goals of worked & paid FTE’s, and actively manages the overall department budget.
Analyzes and monitors compliance with accrediting and regulatory agency standards, including JCAHO, TDH, licensing boards, etc.
Identifies and corrects environmental and practice safety issues.
Contributes to the recruitment and retention of employees.
Employee performance evaluations completed (administered, signed by the employee and submitted to Human Resources) within 30 days of the annual evaluation due date.
Resolves employee satisfaction concerns in a timely manner, assuring they have been thoroughly investigated and appropriate actions taken, including notification of Human Resources if necessary.
Performs other duties as assigned.
Directly supervises 3 subordinates. Is responsible for the overall direction, coordination, and evaluation of these departments and their employees.
Directly supervises all exempt and non-exempt (hourly) employees in the following departments: Marketing, and Community Relations.
Attend Extended Executive Council meetings weekly.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. In conducting these activities, the Director will exercise independent judgment and discretion in the interest of AdventHealth Central Texas. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Effectively conducts counseling, disciplinary and termination sessions as needed, utilizing organizational and management skills. Analyzes performance and prepares evaluations, effectively conducts annual performance reviews for subordinates in accordance with organizational policy and procedure
What You Will Need:
Bachelor's degree from fourâ‘year college or university, master’s degree preferably in business or healthcare administration or equivalent in experience.
Minimum five years’ experience in areas of strategic planning, marketing, public relations, community relations, and communications in a healthcare setting.
Responsible for all Marketing, and Community Relations initiatives; developing and implementing PR and Marketing events, activities and processes for AdventHealth Central Texas and its individual entities, along with implementation of best practices in Patient Experience. Oversee wellness activities and community health initiatives. Serves as the Public Information Officer. Assists in the development and implementation of an annual interactive, systematic strategic planning process and marketing strategy. Work to align local efforts with corporate efforts.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.