Harvard Business School (HBS) seeks a member of the MBA Admissions Marketing team working on yield and outreach efforts to further the HBS mission of educating leaders who make a difference in the world. Specifically, this position is a primary point of contact student relationships on behalf of admissions as well as being the person overseeing our large yield events (interview days and Admitted Student Welcomes). The MBA Admissions Yield team works diligently to ensure that the students admitted by the Admissions Board actually commit to HBS. Prospective and admitted students need to understand the breadth of resources that are available to them if they decide to enroll at HBS. It is this Manager's job to communicate and engage these students on multiple levels—whether it is through a conversation with a faculty member about an area of expertise, a discussion with a current student or alumna/us about his/her path, or an HBS administrator about the opportunities at HBS. This requires a great deal of individualized attention and management of resources.
Plan and oversee logistics for on and off campus yield events, focusing on our flagship Admitted Student Welcome and Interview Days:
Act as project manager focusing on all logistics for on and off campus and virtual yield events- including designing and implementing programming and coordinating timelines, tasks and objectives.
Oversee budget and managing budget and staffing constraints
Develop and maintain excellent working relationships with campus departments through collaborative programming including Career and Professional Development, Student Academic Services, and Campus Events.
Collaborate and execute messaging, graphics, and special initiatives for exclusive websites for interviewees and admitted students.
Serve as Relationship Manager for admitted students
Executing our world class customer service approach, utilize our Slate Customer Relationship Management (CRM) system to collaborate with colleagues to provide timely response to individual inquiries and yield high risk candidates.
Develop and implement communication campaigns necessary to achieve enrollment goals.
Serve the needs of diverse student populations in a professional, timely, informed, and respectful manner
Manage student relationships for Admissions Marketing team
Oversee Admissions Ambassadors Program including recruitment, training, and coordinating their participation in yield events.
Document, refine, and improve processes related to recruitment and training to ensure effective yearly transitions.
Support outreach summer travel, e.g., representing HBS key events
Act as peer mentor for .5 Coordinator and HGSE Interns (as appropriate)
Plan and lead segment focused marketing and events
Managed all gifts and inventory of admitted student supplies
Other duties as assigned
During the current period of COVID-19 related restrictions, this position may start as a remote position with the transition to onsite at HBS campus in Boston, MA when the office reopens.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's
BA/BS degree or equivalent experience required
5+ years related experience required
Ability to travel significantly required
Must enjoy personal autonomy within the culture of a closely-knit department.
Strong strategic, creative problem solving, and project management skills a must.
Excellent interpersonal, verbal, and written communication skills required
Highly proficient in the use of CRM tools (i.e. Slate) or ability and desire to learn
Excellent communicator, results-oriented, and able to work independently toward aggressive goals
Strong organizational and time management skills with the ability to motivate and energize a results-oriented team required
Evidence of strategic thinking, innovative attitude, continuous improvement mindset, and willingness to experiment.
Ability to function independently on complex issues.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest.
Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements.
Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.