As the Global eCommerce Manager at SC Johnson, you'll play a critical role in establishing our global eCommerce capabilities by leading the development and implementation of digital content, eCommerce strategies and best practices. You will be responsible for the marketing of our iconic brands via business to consumer eCommerce retailers including Amazon, Alibaba, JD and Walmart. Within our Home Storage category (Ziploc brand) you'll help establish insights, measurement, and analytics for our eCommerce business globally. This role reports to the Global eCommerce Director with key stakeholders in the business including regional eCommerce, regional commercialization, and global marketing teams.
Essential Duties and Responsibilities:
Strategy and Best Practices
Connect with regional markets to SCJ's global brands through global eCommerce strategies to drive sales.
Develop global best practices to enable regional teams to rapidly develop their individual eCommerce business.
Build brand and Omnicommerce strategies to help regional markets win with key global eCommerce customers including Amazon, Alibaba, JD and Walmart.
Develop and maintain eCommerce playbooks and guides to help regional markets understand what and how to execute eCommerce.
Consult on brand briefs via the SCJ brand operating system (BOS) workflow to insure proper eCommerce inclusion and input.
Experiment and introduce new eCommerce capabilities.
Collaboration and Partnership
Drive collaboration with cross-functional teams including eCommerce Sales, Media & Integrated Marketing, Customer Marketing, Shopper Marketing and CIBA (Consumer Insights and Business Analytics) to insure alignment with content needs and plans
Ensure regional markets are utilizing eCommerce measurement best practices.
Work with key category stakeholders to deliver global eCommerce strategies for each category
Provide thought leadership and help educate the company to raise the overall eCommerce/Digital IQ
Be a "go-to" person to help plan, guide and troubleshoot global and regional marketing eCommerce programs
Manage eCommerce agencies to drive planning and budgeting that aligns with brand/category eCommerce requirements
Ensure category/key brand eCommerce content requirements are identified, plans to deliver those requirements are in place and work is completed by eCommerce agencies
Required Skills / Experience / Competencies:
5+ years of relevant experience
Preferred Skills / Experience / Competencies:
5+ years success in eCommerce and/or Digital Marketing.
Success in CPG eCommerce marketing and/or sales.
Ability to leverage insights into a strategic recommendation with high potential to drive growth.
Experience collaborating with multiple levels of stakeholders (including C-Level players both internally and externally) and effectively working with global, multi-functional teams and external agency/vendor partners.
Demonstrated ability to conduct analysis, draw conclusions, and drive action based on multiple sources of data.
Ability to quickly adapt and make immediate impact through positive and proactive nature, high energy level and credible experience.
Maintain workflow across multiple projects and brand categories simultaneously in fast-paced environment.
Comfort with ambiguity to handle the ever-changing digital commerce space and ability to work in self-directed environment with a high sense of urgency.
Problem solving and project manage skills
SC Johnson & Son, Inc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, or any other characteristic protected by law.
If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request toSCJHR@scj.com. All qualified applicants are encouraged to apply. Download theEEO is the Law poster f or more information.
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, KIWI®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Come join us and make an impact through iconic global brands. GO FURTHER WITH OUR FAMILY™