This position will work with the Assistant Director of Email Marketing in implementing the e-marketing strategy across External Relations at Harvard Business School. He/she/They must show sound judgement, flexibility and thrive in a collaborative, fast-paced, idea-driven, and creative environment.
Will be an essential member of the digital marketing team as the acting project manager for External Relations email. In this role, the Email Marketing Manager will serve as the liaison between the email team and its External Relations partners including but not limited to Alumni Marketing, Alumni Relations, Development Communications, and Development as we strategize on email campaigns for e-appeals, event invitations, e-newsletters, alumni-related content, etc.
He/she/they will be responsible for reporting and email-send analytics, and will work closely with Assistant Director of email marketing and marketing partners in planning and adapting marketing campaigns in real-time, deciding and adapting marketing tactics and timing, and using independent judgement as needed. The person will be responsible for list management and optimized audience segmentation as we increase the targeting of our email program; will manage the email calendar; will also work closely with fellow team member, the Email Marketing Specialist, to internally strategize, build, and test emails.
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 2 days per week. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's
Minimum five (5) years of overall experience including 3 years supporting and implementing web and email.
Excellent command of HTML and CSS and the latest standards, specifically for email
Experience with list segmentation and intermediate-Advanced Excel Skills
Experience with Web Analytics: tools and terminology
Experience with debugging email rendering issues in many different email clients -- particularly the challenges inherent in coding an email for Outlook on desktop
Project management experience
Team player who enjoys collaboration across teams
Requires great interpersonal and communication skills and ability to prioritize multiple projects in a fast-paced, deadline-driven environment
Past experience with email marketing, lead nurturing, marketing automation, and/or web analytics
Knowledge of latest digital marketing trends
Experience with email automation tools (CVENT and Salesforce Marketing Cloud a plus!)
This role requires a working knowledge of the following technologies and terms: HTML, CSS, Adobe Photoshop, Excel, V-Lookup, Rich Text, CAN-SPAM, CASL, GDPR, Open Rates, Click Rates, CTOR/Effective Rates, soft bounce, hard bounce, deliverability, domain, ISP, URL, alt-tag, etc.
Sense of ownership and pride in work
Ability to work autonomously
Critical thinker and problem-solving skills
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest.
Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements.
Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.