The Customer and Marketing practice of Deloitte is seeking customer-centered marketing leaders with hands-on experience driving transformative marketing efforts and executing digital-first campaigns. Ideal candidates will be accustomed to working with Fortune 500 companies or will have led agile marketing teams in a digital-first startup environment. We are looking for individuals who are adept at connecting marketing strategies to the operations and technology required for success.
Work you'll do
Work at the intersection of marketing, digital and customer experience to support clients in transforming their marketing organizations. Specifically:
Bring together strategic, creative and technical skills to help understand how innovation and digital capabilities can help transform their businesses for the better.
Define marketing strategies, value propositions and strategic imperatives for growth that reduce marketing costs, increase speed-to-market, establish and elevate brand standards and simplify digital delivery.
Help build next-generation marketing teams and capabilities at Fortune 500 brands that seek to modernize their marketing operations, talent mix, and technology stacks
Decipher and transform marketing analytics and customer insights into new customer experiences, business strategies and competitive advantage.
Customer Strategy & Applied Design
Deloitte's Customer Strategy and Applied Design practice serves as the strategy and experience arm of our Customer and Marketing portfolio of offerings.
Spanning the domains of customer experience, marketing strategy, commercial transformation and innovation/design, our team brings the insight and industry perspective to shape client agendas in the face of disruption. Our team is a diverse array of business strategists, operations experts, designers and technologists passionate about partnering with clients to create customer-centered experiences and solutions in the market.
A Bachelor's degree
6+ years' experience in consulting and/or startups and/or digital marketing agency environment.
Strong understanding of marketing strategy and execution, including the interplay of digital and offline channels to drive engagement, and enabling technologies.
Experience managing digital-first marketing programs or campaigns that leverage agile marketing tactics and capabilities, including dynamic content, Test & Learn, etc.
Demonstrated understanding of the adoption of marketing automation and technology platforms, and their impact to future operating models and organizational structures.
Prior experience working with large organizations to realize value from marketing (organizational design, digital marketing, performance marketing campaign management)
Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
An advanced degree in an area of specialization
Prior management consulting or client service experience
We are seeking both individuals who have worked across industries as well as individuals with deep expertise in retail, consumer products, financial services, media/telecommunications and healthcare
The Marketing Transformation Manager position is open to all eligible candidates. Because of our desire to have a diverse slate of candidates, candidates who are female and/or Black or African-American, Hispanic or Latino, American Indian or Alaska Native, Native Hawaiian or Other Pacific Islander, or two or more races are strongly encouraged to apply.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.