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Client Journey Analyst II - Digital Client Experience Analytics
The demand for insights leveraging data and analytics is higher than it has ever been here at Truist. This is your opportunity to help Truist achieve its Purpose, Mission, and Values by ensuring successful implementation of analytical concepts. If you are a detailed oriented, results driven individual that loves a challenge and feeling of accomplishment we have a spot for you.As a Client Journey analyst you will be challenged to analyze the entire journey of a client’s experience with the bank. From that analysis you will identify, present & recommend changes to process, products, and/or strategy that will help shape the future of the Bank.What you will be doing:• Partnering with DECAM, Business, and Technology to identify and solution for friction po


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