Academic Program Administrator - Healthcare Decision Analysis and Biopharmaceutical Marketing
University of Southern California (USC)
Location: Los Angeles, California
Internal Number: REQ20109841
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The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. Â
The USC School of Pharmacy (SoP) is seeking an Academic Program Administrator focused on Career and Professional Development to support the management of the Healthcare Decision Analysis and Biopharmaceutical Marketing graduate programs with specific focus in the following administrative functions:
Work with Program Manager on development of content and resources related to career and professional development for lectures and workshops for students and alumni
Develop dedicated and competitive internship programs with employers and logistical coordination
Establish and host industry specific career and internship fair(s) for programs
Identify target markets for the working professional program, internship opportunities and Enterprise Team Project (ETP) development and provide administrative support
Design and execute program marketing plan focused on employer relations, alumni, career and professional development activities
Grow and maintain alumni and employer databases and integrate with engagement platforms
Administer alumni and internship surveys to organize data for program reviews, school and accreditation requirements
Track internship, OPT and CPT positions secured by students/alumni for reporting and marketing purposes
Liaison with USC and SoP infrastructure to create engagement opportunities for alumni
Supports program and faculty with the administration of selected courses and serves as a key point-of-contact for student communications and disseminates course-related information.
Manages day-to-day academic program activities including scheduling of classes and organizing classrooms to accommodate program needs
Assists with marketing of academic programs including but not limited to website management and digital advertising
Resolves problems and questions referred by program students, faculty, and staff
The successful candidate will support the planning and development of program content and delivery to students preparing for business careers in the healthcare, biopharmaceutical, consulting, health insurance, and medical technology industries. This candidate will help to expand our existing instructional capabilities to continue to attract highly competitive candidates domestically and globally.
The ideal candidate should have broad experience in independently working with current and prospective students, strong communication skills at both the professional and corporate level, and proficiency conveying technical and educational information to both a domestic and international market. In addition, this candidate should embrace both a passion for professional graduate education and classroom instruction.
This position is based in the School of Pharmacy in the Department of Pharmaceutical Health Economics and Schaeffer Center for Health Policy & Economics at USC.Â
3 years of experience in a related position in an academic setting
Minimum Field of Expertise:
Experience managing learning programs for adults. Proven ability to build and maintain positive relationships with stakeholders. Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem- solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.
Masterâs degree preferred
Exceptional internal and external customer service skills for relationship development
Employer relations management and/or career services/professional development experience Â
Development and execution of marketing initiatives in an academic setting
Experience with contracts
5 years of experience
Broad experience working with students, training, educational development, and guidance on both a domestic and global basis
Strong project management and new process development and implementation within an academic setting
Experience and comfort with post-graduate education counseling and the experience to work independently and provide well designed and executed activities to support and expand the goals of the educational program
Excellent communication (written and oral) skills
Ability to prioritize and multitask
High attention to detail
Highly organized and efficient
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Directly related professional experience in area of program specialization
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 3 yearsMinimum Field of Expertise: Directly related professional experience in area of program specialization.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.