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What you’ll be doing...
As a Digital Merchandiser Consultant, you will be responsible for developing strategies and plans to promote Verizon’s key products and services including both physical merchandise (e.g. Cellular Devices and Accessories), an assortment of subscription products and services (e.g. Calling Plans, Television Service, Internet Service, Device Protection, etc.), and associated Promotions. You will partner with a wide range of internal Marketing partners and other enterprise stakeholders to define the digital aspects of key product launches and marketing campaigns. In addition you will leverage a number of data sources, market trends, and your knowledge of digital merchandising best practices to proactively define and improve in-channel advertisements and product-related content to maximize engagement and the conversion of visitors into shoppers.
This position encompasses both the Strategy and Planning aspect of Digital Merchandising, as well as some tactical execution work to procure assets and facilitate implementation.
Partner with various Marketing and enterprise stakeholders to develop digital Merchandising plans for key Product and Marketing initiatives.
Develop Digital Merchandising plans that promote Verizon products taking into account audience, location, timing, content, and functionality across both web and app ecosystems.
Leverage engagement, sales, voice-of-customer, and other sources of data to both analyze the performance of Merchandising campaigns or initiatives, and identify insights for future improvements.
Work extensively with Project Management resources to define specific merchandising and campaign requirements, timelines, and execution plans, and contribute to change and risk management activities related to implementation.
Leverage Merchandising team workflow, tracking, and work-management processes and tools to request and review assets, and facilitate their implementation with various execution teams.
Partner with personalization and audience insight stakeholders and partners to identify and executive audience-specific merchandising strategies.
Partner with testing and optimization stakeholders and partners to identify and execute merchandising-related A/B, multivariate, and AI-driven content, design, and placement tests.
Where you'll be working... This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.
What we’re looking for...
You'll need to have:
Bachelor’s degree or four or more years of relevant work experience.
Four or more years of relevant work experience.
Experience with the digital merchandising of physical products and/or subscription products in a digital environment.
Experience with common digital SDLC processes for managing product and marketing content.
Willingness to work nights, holidays and weekends as needed.
Even better if you have:
Proficiencyin either the G-Suite or Microsoft Office document-related applications (e.g. Powerpoint/Slides, Excel/Sheets, etc.).
Working knowledge of digital Marketing, Creative, and Content Development fundamentals.
Working knowledge of digital UI/UX best practices.
Experience with audience-specific merchandising or personalization.
Analytics skills and comfort with Engagement and Sales-related data analysis.
Problem solving, troubleshooting, and analytical skills.
Strong attention to detail and organizational skills.
Excellent verbal, written, interpersonal, and leadership skills.
Proven ability to manage deadlines and multiple/simultaneous, highly complex, cross-functional projects/initiatives.
Highly responsive, reliable and proactive.
Ability to work well within a team environment and under pressure of very stringent deadlines.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
COVID-19 Vaccination Requirement
Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons).