Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy eCommerce and Portal solutions.
Our eCommerce capabilities provide transactional solutions related to online marketing, sales and service; for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer facing purposes.
You are the soothsayer. You have gazed into the future of our clients' businesses, and you see a clear path to success. You understand what it takes to make complex Salesforce eCommerce solutions happen, and you'll have a firm hand on the controls every step of the way.
Work you'll do
You will be using your digital expertise to Lead/support technical teams to architect, build, create, and deploy unique eCommerce solutions for each client. You'll help clients define their eCommerce requirements by leading and facilitating working sessions to gain an understanding of the client's current state processes and technology in the eCommerce space as well as supporting the implementation that follows
Lead project discovery workshops, both on-site and remotely
Act in a leadership role on client projects and for junior staff.
Identify client process pain points and gaps in best practices
Understand CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions and recommend best practices
Communicate platform capabilities and limitations to clients effectively
Understand and follow established Salesforce / CloudCraze development standards and best practices
Develop integrations for Salesforce-based applications and improvements
Advertising, Marketing & Commerce
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.
We serve our clients through the following types of work:
Cross-channel customer engagement strategy, design, and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video
eCommerce strategy, implementation, and operations
Marketing Content and digital asset management solutions
Marketing Technology and Advertising Technology solutions
Marketing analytics implementation and operations
Advertising campaign ideation, development, and execution
Acquisition and engagement campaign ideation, development, and execution
Agile based, design-thinking, user-centric, empirical projects that accelerate results
8+ years of IT experience
3+ years Salesforce.com Development experience / Salesforce.com Developer Course 401 (or equivalent)
3+ years of experience with SalesForce B2B Commerce Cloud Solution (Cloud Craze)
Hands on CloudCraze development experience and system administration
In Depth understanding of CloudCraze architecture, data models, customizations & extensions
Well versed with Salesforce security model and Communities
Extensive experience to develop integrated execution plans including resources leveling, effort estimations, cross-team dependencies
Experience implementing large scale eCommerce solutions including enterprise architecture, ERP integration, robust services layer, payment providers, etc.
Strong knowledge of designing Architecture Diagrams and Data flows
Knowledge of End to End Order Management lifecycle
Experience with RESTful Service Architecture
Evaluation and selection of appropriate software / hardware based on technical need
Capable of recommending best practice solutions based on project and business needs and owning overall design of the technical application
Oversee assigned programs (i.e. conduct code reviews) and guide team members
Excellent verbal and written communication skills with ability to tailor messaging to audience
Strong problem-solving skills
Ability to travel 50% (once COVID related travel restrictions are lifted)
Salesforce Certifications are a plus
Experience with the Agile methodology
Knowledge and awareness of leading ESB & ETL applications such as Mulesoft, Informatica
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.