Salesforce Commerce Cloud Technical Lead - Commerce
Location: Phoenix, Arizona
Internal Number: 17102066
Salesforce Commerce Cloud (SFCC) Technical Lead
Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy eCommerce and Portal solutions.
Our eCommerce capabilities provide transactional solutions related to online marketing, sales and service; for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer facing purposes.
You are the soothsayer. You have gazed into the future of our clients' businesses, and you see a clear path to success. You understand what it takes to make complex Salesforce eCommerce solutions happen, and you'll have a firm hand on the controls every step of the way.
Work you'll do
Ownership of workstream technical design and delivery of solutions to clients
Coordinate with the Project Manager & Businesses Stakeholders during project setup, on-boarding and planning activities
Gathering business requirements and translate them into a technical solution
Lead a team of developers and/or client developers and specialists to meet specific client requirements
Work with offshore teams for solution architecture, estimates, delivery etc.
Create key architecture documentation and deliverables for specific workstreams
Lead the development team to drive end to end solution delivery taking full responsibility of technical design of Salesforce Commerce Cloud solutions
Update management team on overall project, risks, and technology issues and propose suitable alternatives
Provide assessments and recommendations on the design of ecommerce systems, while integrating components built by developers and ensuring architectural integrity of the system
Advertising, Marketing & Commerce
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.
We serve our clients through the following types of work:
Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video
eCommerce strategy, implementation and operations
Marketing Content and digital asset management solutions
Marketing Technology and Advertising Technology solutions
Marketing analytics implementation and operations
Advertising campaign ideation, development and execution
Acquisition and engagement campaign ideation, development and execution
Agile based, design-thinking, user-centric, empirical projects that accelerate results
5+ years of IT experience
3+ years of experience with Salesforce Commerce Cloud (Demandware) eCommerce platform
1+ years of experience with Storefront Reference Architecture (SFRA)
Experience with GIT source control and collaboration tool such as JIRA, Confluence, Slack
Experience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API calls
Experience with object-oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server
Experience with ERP and Payment System Integration
Experience with HTML, CSS/SASS, XML, JSON web development technologies
Creating and maintaining code documentation
Ability to travel 50% (once COVID related travel restrictions are lifted)
Travel up to 50% (while 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
Limited immigration sponsorship may be available
Salesforce Certifications are a plus
Experience working in a professional services firm or working in a client service environment
Experience with Order Management System Integration
Experience with Customer Relationship Management Systems Integration
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.