Digital Communications Associate, Office of Advancement Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Digital Communications Associate, Office of Advancement - Georgetown University

Job Overview

The Digital Communications Associate plays a critical role in executing the Office of Advancement's digital channel strategy, which incorporates email, web, and social media outreach to Georgetown's alumni, donors, and supporters. This role includes a combination of digital marketing and technical support of OA communications strategies and goals. The Digital Communications Associate shows enthusiasm about learning and applying digital marketing best practices, with a focus on email marketing and operations, to support university outreach. The Digital Communications Associate is an excellent individual contributor and a team player, with a commitment to engaging diverse audiences, and has the ability to work effectively while managing multiple tasks.

Work Interactions

The Digital Communications Associate is a junior member of the Digital Channel Strategy team, a subgroup of designers, developers, and content creators in Advancement's Communications department. This team is responsible for managing broadcast emails, websites, social media platforms, and mobile apps that work in service of Georgetown University's fundraising and alumni and donor engagement goals. This role supports the content execution for Advancement's digital communications channels and reports to the Associate Director, Email Operations. A major function of this role will be building and scheduling broadcast emails as part of Advancement's email operations, and tackling projects associated with event mobile apps and externally-facing web and social media campaigns for fundraising and engagement. In addition, this role will support staff and alumni users in the Salesforce CRM platform GU360, Marketing Cloud, Encompass (iModules), WordPress sites, and other digital channels/systems governed by the team.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Experience working with content management systems (e.g., WordPress), email delivery systems (e.g., Marketing Cloud), and/or campaigns on social media channels (Facebook Pages, Twitter, and/or Instagram accounts).
• Ability to learn and use content management systems for specific campaigns, such as dashboards for event mobile apps.
• Working knowledge of and ability to apply digital marketing best practices.
• Strong written and verbal communication skills.
• Strong relationship management skills and proclivity towards collaboration.
• Strong attention to detail.
• Ability to manage multiple priorities.
• A respectful, inclusive approach to building relationships through digital projects, recommending language and assets that promote diversity, equity, and inclusion to engage diverse audiences.
• Ability to coordinate among complex tasks and systems.
• Sound judgment.
• Comfort working in a dynamic environment with multiple partners and audiences.
• No official certifications are required; however, demonstrating interest, experience, and eagerness to learn best practices of modern web design, email, and communications strategies is required.

Work Mode: Hybrid (2 days on campus, 3 days telework). Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.


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