JOB SUMMARY

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

JOB SUMMARY

Marriott Digital Services (MDS) is seeking an experienced Sr. Manager to support growth and compliance initiatives within the evolving MDS organization.  He or she will have ownership of the overall vendor strategy, building and maintaining relationships with 30+ vendor partners.  This individual will oversee the procurement, negotiation, and contracting processes - serving as a liaison between MDS, internal Marriott teams (legal, contracting, etc.), and the vendor company.  The Sr. Manager will proactively evaluate all vendor performance and ensure compliance with Marriott standards.  In addition, he or she will serve as the security point person for the team, confirming all MDS systems and agreements are within Marriott security guidelines. 

This individual will be responsible for analyzing the financial impact of vendor partnerships, managing invoices and budgets, making staffing recommendations, and identifying and implementing cost saving initiatives for MDS.  He or she will utilize Salesforce to track and examine process workflows, financial reports, and reporting dashboards. 

The Sr. Manager reports into the Director, MDS Business Support and will work cross-functionally with the rest of the MDS organization, especially the Business Development group.  By continually refining vendor relationships, the Sr. Manager will support scalability and efficiency efforts for the organization.  MDS is Marriott's comprehensive in-house digital marketing agency that provides digital platforms, products, and services to hotels around the world.

CANDIDATE PROFILE

Education and Experience

• BS/BA degree in marketing, communications, finance, hospitality management or related field.
• 7+ years of relevant work experience (digital agency, vendor management, negotiation experience)
• Experience with Salesforce and Slack preferred

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

• Manages the 30+ domestic and international vendors that support Marriott Digital Services
• Works to ensure all current and future MDS vendors have the proper NDAs, MSAs, SOWs, and SLAs in place
• Partners with team members to evaluate additional vendor capabilities and outsourcing methodologies
• Continually evaluates new vendors and partners that can scale and grow with MDS's evolving strategy
• Identifies localization options for vendor services to support global needs or around-the-clock support for MDS
• Coordinates security review and approval for all new vendors and systems
• Ensures all existing agreements and partners are compliant with Marriott security standards
• Oversees the financial strategy for vendors and manages towards allotted budgets
• Owns and maintains all vendor reports and dashboards in Salesforce
• Leads a regular Vendor Governance meeting with Sr. Leadership to review vendor strategies, resourcing, budgets, and opportunities
• Serves as the escalation point for vendor relationships and regularly conducts QBRs with top vendors to review performance

Technical Acumen

• Confidence and experience leading million-dollar contract negotiations
• Familiarity with legal terminology and ability to review and edit terms and conditions
• Extensive understanding of Marriott contracting process and security standards
• Experience managing, analyzing, and interpreting data from Salesforce and other reporting platforms
• Execution of financial management processes that support operational business strategies - invoices, accruals, forecasts, etc.
• Management towards a cost-recoverable budget

Skills & Competencies

• Excellent planning, strategizing, and negotiating skills
• Strong organizational and time management capabilities
• Self-Starter who is resourceful, takes accountability and sees projects through to completion
• Responds quickly to shifting deadlines and priorities for a fast-paced team
• Strong analytical and problem-solving skills
• Ability to respond quickly and effectively to changing business environment, requirements or shifts in technology and/or skills
• Ability to convey a strong presence, professional image, and deal confidently communicating complex technical problems to business clients
• Ability to manage multiple objectives and tasks simultaneously
• Excellent written and verbal communications skills and ability to work across organizational boundaries

Additional Responsibilities

• Supports ongoing MDS thought leadership activities - webinars, training sessions blog posts, presentations, etc.
• Has the ability to take complex information and present it in a clear and concise manner to senior management and business partners
• Continual education and self-growth through reading industry blogs and social media, attending industry conferences, seminars, analyzing research briefs, completing certifications, etc.
• Performs other reasonable duties, such as special projects, as assigned by manager and MDS Leadership Team
• Highly motivated with the ability to work easily in both large team environments and independently

This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• dently