Web Developer/Designer %26 Technology Specialist - College of Social Work
Location: knoxville, Tennessee
Internal Number: 235368
Web Developer/Designer & Technology Specialist - College of Social Work
Regular, Full-time, Market Range 09
The University of Tennessee College of Social Work (CSW) invites applications for the position of IT Administrator. Reporting to the Director of Communications, the administrator will serve as website manager, working collaboratively as part of a small team of communications professionals to design, update, and maintain the college's internal and external websites. In addition, this position will implement digital design, inform content strategy, and oversee data analytics. This position also will provide technology support and maintenance for the College of Social Work (CSW) Knoxville campus.
The IT Administrator should be thoughtful, team-oriented, and skilled with leading the development, programming, and support of website projects associated with the college's digital media initiatives. This position is accountable for overseeing the implementation of the university's web standards and branding to all web applications and web pages. This position will be also be responsible for developing and maintaining web themes for WordPress Gutenberg while ensuring websites are responsive and perform in a user-centered manner. The Administrator will plan, coordinate, and execute digital marketing programmatic elements including Google tag management, tracking pixels, and targeting.
In addition, the Administrator will provide information technology support (hardware, software, and network) support to the Knoxville faculty, staff, and students. They will work with OIT personnel, as needed, to diagnose and repair issues. This position is responsible for organizing and managing equipment inventory of all desktops, laptops, servers, projectors, etc. purchased by CSW.
The University, College, and the region
UTK is the state's flagship, land-grant university, ranked by Forbes magazine as one of the best places to work in the country. We are a Research 1 university, housing 11 colleges and 900+ programs of study. The College of Social Work, one of the top 30 social work programs among all public universities in the country, prepares more students to be social workers than any other program in the state. It is nationally recognized for its strong online education programs and vibrant campuses in Knoxville and Nashville.
The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day's drive to Memphis, Chicago and Washington D.C.
Knowledge, Skills and Abilities
The ideal candidate is a strategic thinker who thrives in a collaborative, creative environment. Required knowledge, skills, and experiences include:
Knowledge of web standards, including web accessibility standards
Google Analytics and Google Tag Manager experience
Demonstrated experience using and interpreting Google Analytics or equivalent for reporting on metrics for content strategy
Knowledge of/prior application of digital management and digital marketing and content management and SEO best practices
Knowledge of UX/UI best practices
Demonstrated ability to maintain, patch, and upgrade CMS environments (WordPress preferred)
Familiarity with working within brand guidelines and requirements
Familiarity with working within and helping to develop digital content strategy for multiple audiences
Ability to work well in a collaborative team environment
Ability to interact with and collaborate with all staff in a respectful and sensitive manner
Ability to communicate effectively both verbally and in writing
Ability to problem solve and analyze complex problems
Ability to learn new skills and technologies as needed
Ability to handle rolling project delivery deadlines on time in an often-fast-paced environment
Ability to multitask and prioritize projects in order to meet deadlines on time and within budget
In addition to the required education, experience and knowledge, skills & abilities listed above, our preferences are:
Familiarity with editing copy for the digital environment
Familiarity with Adobe Creative Suite (Specifically: Photoshop and Illustrator)
Familiarity with Adobe Premiere or equivalent video editing software
Design background, ability to create graphics for use in digital environment
Experience working within an academic environment (1+ years preferred)
Familiarity with editing video content with footage, graphics, and music
Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.