Position: Community Engagement Associate

Division: Development and Alumni Relations Office (DARO)

Bank Street: Bank Street College of Education’s approach to teaching and learning is widely recognized as the gold standard in progressive education. This progressive approach proudly provides students, educators, and communities with a foundation for transforming our world in large and small ways. Social justice, advocacy, and building an inclusive community are at the core of our work. Every day, we challenge ourselves and our students to grow from the opportunities and hurdles inherent in people working and learning together. In the words of Bank Street founder Lucy Sprague Mitchell, “we see in education the opportunity to build a better society.”

Bank Street has three divisions: the Children’s Programs, including the School for Children, the Family Center, Head Start and Liberty LEADS; the Graduate School of Education; and the Bank Street Education Center, which houses Bank Street’s portfolio of public impact work.

The Position: The Community Engagement Associate  position is within the Development and Alumni Relations Office (DARO), working in a collaborative environment and reporting to both the Director of Alumni Relations and the Director of Annual Funds. This new position will be a critical member of our team, helping to produce all aspects of fundraising, stewardship, and cultivation events. In addition, this role assists in managing annual giving and community building initiatives, including the creation and implementation of social media and email campaigns, volunteer and vendor management, and database stewardship and reporting. This is a full-time, 12-month position. 

Responsibilities:

Program Coordination (20%):

• Serve as the liaison between the Alumni Relations, Annual Giving, and Communications teams in the planning and coordination of the communications calendar, including cultivation events, email campaigns, fundraising appeals, and social media posts.
• Generate queries and reports to be used to analyze program effectiveness, identify donor candidates for upgrade, and identify fundraising trends
• Assist with the creation of stewardship and fundraising videos and materials.

Communications (30%):

• Strategize, administer, and expand social media outreach.
• Monitor general email inboxes and field general inquiries.
• Oversee the teams’ web pages, working in conjunction with the Office of Communications to refresh and build content and design. Create and manage content, including class notes and testimonials.
• Researches new digital marketing strategies and makes recommendations to maximize impact.
• Coordinate event communications
• Coordinate multichannel fundraising efforts, including digital campaigns and direct mail
• Design email and social media appeals and create fundraising platform pages

Event Management (40%):

• Assist in the planning and execution of cultivation and fundraising events, including but not limited to the alumni weekend, annual dinner, donor appreciation events, giving day, and reunions..
• Organization of such events, including the creation of event timelines, tracking progress and completion of tasks, coordinating and ordering supplies, maintaining guest lists and registrations, creating and managing event pages on the website and in Raiser's Edge, preparing collateral, and following up with participants and potential participants.
• Review events calendar and develop dates for special events
• Coordinate and manage database entry and maintain donor lists, including assurance of database accuracy.
• Interact with internal and external constituencies, including obtaining and coordinating needed information and proofreading
• Strategize with teams team in efforts to streamline event management
• Track expenses and manage vendor relationships

Data (10%):

• Ensure accurate and complete constituent records for the alumni and annual fund teams, including contact and biographical information found via correspondence, website, postal returns, LinkedIn, Facebook, event attendance, etc…
• Create and run database reports
• Assist with tracking and analyzing the results of engagement and fundraising campaigns

General:

• Assist the Alumni Relations and Annual Fund teams, as needed, including other related duties as assigned.
• Some evening hours and potential weekend work is required

Qualifications:

• 1-3 years working experience, preferably in communications, fundraising, marketing, alumni affairs, and/or in an education or higher education environment, or equivalent experience
• Exceptional problem-solving skills with the ability to be creative, innovative, flexible, and decisive
• Excellent project and event management skills, including keen attention to detail and ability to handle multiple deadlines, projects, changes in priorities, and schedules.
• Excellent oral and written communications skills
• Experience in recruiting, organizing and managing volunteers
• Ability to articulate values, information, and compelling cases to multiple audiences, one-on-one and through formal presentations
• Strong ability to work with and analyze data to inform strategies
• Experience using social media, including Facebook, Instagram, LinkedIn, and YouTube.
• Demonstrated proficiency in relevant software applications including Google apps, Microsoft Office, various email and fundraising platforms, and databases
• Excellent interpersonal skills: ability to work well in a team setting and also with volunteer committee members
• Ability to work occasional late evenings and weekends as needed

Prefered:

• Bachelor’s or higher degree
• Demonstrated experience writing and editing; excellent copy editing skills
• Experience in building community through social media
• Experience with email campaign creation and platforms
• Experience with Raiser’s Edge or other CRM databases
• Experience with Classy or other fundraising platforms
• Graphic design experience

 * Qualified applicants will be requested to submit writing samples following an initial review of credentials.