Business Development Manager, Professional Programs
Location: Greenville, South Carolina
Internal Number: 3519569
Business Development Manager, Professional Programs
Welcome to Furman University's Career Site!
IMPORTANT: Load all documents in the My Experience area under Resume/CV. This may include your resume/C.V., cover letter, unofficial transcript, teaching philosophy, etc. Please wait for all documents to finish uploading before clicking Next.
If the process times out you will lose your progress, so please ensure you have all necessary documents available before starting.
The drop-down lists only display so many options: please type into a drop-down list to search for your option. For example: in Field of Study, you may need to enter your field name. If you have no field, type 'None.'
If you have previously applied, make sure your information is current as you can transfer it to another application.
Prior to submitting your application, verify all information for accuracy and ensure you have uploaded all appropriate documents. Once submitted, you will not be able to edit your application other than to change your contact information.
If you have any questions or need assistance, please contact the Office of Human Resources via email at
Job Title: Business Development Manager, Professional Programs
Job Family: Professionals
Full-Time/Part-Time: Full time
Compensation Grade: 8S
Pay Type: Salary
Department: The Hill Institute
Job Summary: The Business Development Manager will be responsible for performing basic market research to identify potential customers for training services and programs, as well as prospecting and securing program sponsors. They will use university contact lists, email, social media, networking contacts and referrals to setup appointments with potential customers and pitch professional education programs and services to persuade them to participate and/or enlist training development services from the Center. Networking activities will include attending professional association meetings, networking events and related conferences to make contact with potential customers.
Working with the Managing Director, the Business Development Manager will develop proposals and agreements for companies to purchase programs and services according to defined needs and agreed-upon pricing. They will repeat the sales process to meet established sales and program sponsorship goals. They will also follow up to determine customer satisfaction with their training program and/or training service experience. They will assist in identifying and defining potential programs that can be developed as public offerings, through information gained through their interaction with customers and will provide weekly and monthly reports on sales activities and sales results. The candidate will develop and possess a strong knowledge Furman University, the Furman Advantage and professionally represent Furman University when in public.
Position will report to the Managing Director of Center for Innovative Leadership, and work under the guidance of Managing Director for performing the following responsibilities:
Outreach and Sales (60%)
Recruit for and sell the Center's leadership programs, including First-time Manager Program and Women's Leadership Institute (WLI) to participants and organizations.
Sell custom training services, solutions and programs, design thinking workshops, and open enrollment programs to individuals and organizations.
Responsible for maintaining and updating all accounts and partnership records in CRM.
Work with Furman Institutes, Malone Center for Career Services and Internship office to coordinate outreach efforts to the business community.
Stakeholder Development and Management (25%)
Build and maintain key stakeholder relationships with corporate and non-profit organizations throughout the Upstate.
Secure corporate sponsorships for the Center's professional programs and events.
Under the guidance of the Managing Director, develop and manage the corporate advisory board for the Center.
Marketing and Communications (15%)
Develop both print and digital marketing materials for dissemination to potential clients and customers with support from University Communications and other University marketing staff,
Engage program alumni and business clients through regular newsletter communication and social media.
With other center staff, develop yearly impact report for the Center.
A proven track record of at least five years of successfully selling training and development services or related intangible products is required. Successful sales experience in a similar industry will be considered. This individual will have experience in developing training service proposals and agreements, providing high-quality customer service, business administration, procuring sponsorships and/or collaborative marketing agreements. They will have a track recording of developing and maintaining customer relationships and generating repeat business with customers, and in making cold calls.
Knowledge and Skills Desired:
This candidate will be knowledgeable of current trends in training and development and the education services industry will possess strong sales skills, public speaking skills, and proficiency in MS Excel and CRM Software (Salesforce preferred) for maintaining customer contact database. They will have general working knowledge of email and social media marketing systems, possess strong active listening skills, and the ability to persuade others. This candidate will demonstrate sound professional etiquette, proficiency in the English language, spelling and grammar.
Driven individual with desire to assist both companies and individuals succeed in performance through participating in high quality educational program experiences.
Ability to lead and inspire customers to action, demonstrate empathy and to work well with others in a team-based environment.
Ability to communicate effectively and persuasively in both oral and written communication.
Ability to strategically plan sales calls and related activities.
Ability to monitor, measure and adjust personal performance to meet sales and sponsorship goals
The ability to structure their daily routine to maximize their personal effectiveness.
Possess strong interpersonal skills and the ability to establish connections to develop relationships with customers.
Scrupulous attention to detail and accuracy
Reports To: Managing Director, Center for Innovative Leadership Development
Works with institute leaders, faculty, administrators, and staff on a regular basis to coordinate outreach and sales efforts to the business community.
Serves as main point of contact for corporate clients and partners for the Center for Leadership Development.
Liaison for the Center's Corporate Advisory Board
Public representative for Furman and the Center at public and professional events
Work is performed in usual office conditions in meeting customers in their workplace, via Zoom or in dining establishments.
Education Requirements: Bachelors
Job Posting End Date (if date is blank, posting is open ended):
Furman is an Equal Opportunity Employer committed to increasing the diversity of its faculty and staff. The University aspires to create a community of people representing a multiplicity of identities including gender, race, religion, spiritual belief, sexual orientation, geographic origin, socioeconomic background, ideology, world view, and varied abilities. Domestic partners of employees are eligible for comprehensive benefits.
Copyright 2022 Jobelephant.com Inc. All rights reserved.
Furman University is a selective private liberal arts and sciences college committed to helping students develop intellectually, personally, and interpersonally and providing the practical skills necessary to succeed in a rapidly-changing world. Furman professors are exceptional teacher-scholars who mentor undergraduate students within a campus community that values and encourages diverse ideas and perspectives.