Advanced Academic Programs, a division in the Krieger School of Arts and Sciences at Johns Hopkins University, seeks an experienced and dynamic Web Manager to create and maintain several digital properties, increase the use of rich content to deliver a compelling user-experience, and enhance the cohesive presentation of each educational program in the AAP portfolio.
Each year, AAP enrolls over 6,000 graduate professional students, both part-time and full-time, in more than 45 distinctive professional graduate degrees, post-baccalaureate certificates, and non-credit courses. Over 77% of AAP's enrollments are through the online programs, otherwise classes occur on campus, either in Washington, D.C. or Baltimore, MD. The AAP Marketing and Communications team is also responsible for a significant summer and intersession portfolio of courses and programs offered at the pre-college and undergraduate levels. Each year, the Office of Summer and Intersession Programs enrolls more than 4,000 students.
The Marketing and Communications team within AAP seeks to implement a vision that integrates innovative marketing initiatives to highlight the value of its offerings and the success of its students. Under the direction of the Executive Director of Marketing and Communications, the Web Manager joins our team of professionals dedicated to supporting new student recruitment, program marketing, and strategic reinforcement of the JHU-AAP brand. This position works closely with the Executive Director of Marketing and Communications, the AAP Marketing Communications team, and external marketing partners in achieving the division's marketing objectives for its digital properties. The position is responsible for planning, designing, and implementing cohesive website creation and maintenance with the latest technologies and a focus on student experience.
A strong candidate will
possess excellent project management skills, written communication, and organizational skills.
have strong Web technology and fundamental design skills.
multi-task and work with internal and external clients.
be able to assess new standards, technologies, and trends, and use that information to recommend and implement strategies and techniques for enhancing the websites.
work with many different user groups with varying levels of Web savvy, including staff and faculty.
set goals and work with minimal supervision.
Specific Duties & Responsibilities
Web & Digital Marketing Properties Development and Oversight (70%)
Develop, design, diagnose, troubleshoot, and administer the AAP websiteDevelop, design, diagnose, troubleshoot, and administer the Summer at Hopkins website.
Develop, design, diagnose, troubleshoot, and administer the AAP website.
Develop, design, diagnose, troubleshoot, and administer the Summer at Hopkins website.
Provide ongoing maintenance and development of websites and Web applications.
Integrate existing enterprise data.
Manage data capture.
Optimize content for the Web and search engines.
Maintain style and best practices guidelines consistently across all Web properties.
Oversee Web statistical- and marketing-reporting.
Interface with internal clients.
Strategic Support (30%)
Develop and reinforce adherence to best practices.
Plan and develop website functionality and organization to support changing marketing and academic priorities.
Align Web properties with other marketing efforts occurring through new student recruitment outreach, social media, events, and news.
Propose new initiatives and services to internal clients.
Special Knowledge, Skills, & Abilities
Experience with Adobe Creative Suite, including Photoshop, Illustrator, and Acrobat.
Working knowledge of Microsoft 365 (Word, Excel, PowerPoint).
Working knowledge of Google Analytics, Siteimprove, and Atlassian's Jira Work Management systems for project management, reporting, and metric monitoring.
Able to manage project deadlines and deliverables and multitask on a variety of projects.
Excellent oral and written communication skills.
Able work collaboratively in a team environment.
Able to interact effectively with and direct external vendors through long-term efforts.
Demonstrate expertise in user experience and responsive design techniques.
Expertise with WordPress, including themes and plug-in installation and updating, Advanced Custom Fields, database connections using API and MySQL, and GitHub code hosting and version control.
Bachelor's Degree in fine arts, graphic design or other related field.
Four years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Webmaster certification, Web development experience in a higher education setting.
Master's degree in marketing, communication, or related field.
Experience implementing content management systems, APIs, SEO, and social media.
Experience with image and video manipulation tools.
Knowledge of industry standards, including WCAG 2.1 AA accessibility standards.
Previous higher-education experience, or other service-oriented industry, highly desired.
Classified Title: Website Designer Working Title: Web Manager
Role/Level/Range: ATP/04/PC Starting Salary Range: $52,230-$71,890 Annually (Commensurate with experience) Employee group: Full Time Schedule: M-F 8:30am-5pm Exempt Status: Exempt Location: Remote Department name: Advanced Academic Programs Personnel area: School of Arts & Sciences
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
*JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.