• Administrative Systems that include Personnel, Supply Chain, Student Information and Finance systems
• Emerging technologies like RPA
• Service Management like ServiceNow
• Other Administrative systems like Kronos, Cost Accounting
• Web based and mobile technologies
• Customer Relationship management solutions like Salesforce
• Cost accounting systems

• Provide direction, leadership and/or influence for the development, implementation and continuous improvement of all Enterprise systems working with internal teams and external partners to improve and/ or design new system functionality to meet business needs.
• Represent the UCSF Business IT organization at executive and managerial levels across UCSF and UC.
• Represent the ACIO when needed, operate with a high level of autonomy, and make key decisions
• independently and in support of the guiding principles and values of the organization.
• Works as an advocate/advisor with campus and health leadership, and faculty to make recommendations to ensure innovation and quality of the systems and experiences being delivered.
• Serves as a thought leader in introducing the right types of technologies and processes that allow for optimization of business operations across UCSF; anticipates future industry trends 3-5 years out. Keeps abreast of latest trends, best practices, and technologies.
• Explore emerging technologies and trends for institutional applicability. Provides leadership and guidance to appropriately invest in new technology for the business that is highly reliable, available, sustainable, and efficient.
• Develop and implement a strategy for reducing the complexity of Business systems in a cost-effective manner, for example by decreasing the number of applications or moving away from legacy systems.
• Strives to reduce costs and improve services through new technologies, process optimizations, automations, creative sourcing, and other innovative methods.
• Lead and drive business digital transformation through process optimization and automation. Robotic process automation, specialized cloud applications, and enterprise business systems platforms will be leveraged in a coordinated and integrated manner to achieve needed business transformation.
• Leads transformation efforts and oversee organizational change management for changes being implemented to the enterprise systems.
• Drive the necessary changes to enable a continuous delivery model and foster a strong focus on automation of the Software Development Life Cycle (SDLC)
• Responsible for driving the future cloud enterprise resource planning (ERP) technical strategy and implementation efforts.

• Collaborates with other technologies leaders to plan and deliver highly reliable and secure business systems that meet the needs of the organization
• Owns the maintenance, support, and continued enhancement of all business systems within the organization.
• Manages and supports on-prim and cloud-based application portfolios delivered via a SaaS model & cloud-native architecture.
• Develops and maintains relationships with vendor partners to provide support for outsourced Business Systems.
• Ensure compliance with all federal, state, county and local laws and regulations related to health, education and research technology, and business continuity standards and guidelines.
• Provides guidance in product, component, and vendor selection as appropriate for specific projects. This includes the evolution of business systems and other enterprise applications.
• Responsible for large budget both operational and capital.
• Responsible to maintain and enhance Application Security practices.

• Responsible for recruiting and retaining top talent to UCSF. Provide leadership and guidance to the team, foster an environment that encourages employee participation, teamwork, and communication
• Manage resource allocation across teams to maximize business impact of resources and ensure each team has the skills and capabilities needed to achieve its objectives.
• Develops a diverse and resilient team ensuring high levels of employee engagement, operations performance excellence, and succession planning.
• Utilizes leadership skills, problem solving and decision-making skills to facilitate and encourage participation of team members to meet objectives in congruence with approved standards and guidelines.
• Participate as a member of the senior leadership team in governance processes of the organization's application architecture for business systems and digital marketing systems.
• Develop technology roadmaps that enable advanced financial and technical planning both for new technologies and the refresh of existing technology base.
• Develop policies and procedures for Software Development and SaaS solutions that enable adaptable and agile delivery of functionality to the enterprise.
• Assess and communicate risks associated with technology-related application investments and purchases.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html