In this role as a IT Product Marketing and Communications Associate, you will support Princeton Universityâ™s Web Development Services (WDS) by learning how to build academic and scholarly websites in the Princeton Site Builder content management system (CMS) to provide insights into the productâ™s development and user experience. You will work collaboratively with designers, content strategists, developers, and project managers to improve the editing interface, user experience, and documentation for website owners who seek to increase their comfort and confidence with using the CMS.

What youâ™ll be doing:

• Website Building: Acting as a site owner â“ building page layouts, adding content, and placing images and media. Considering both experienced and novice customers and identifying possible pain points.
• Industry Research: Reviewing video and written support for similar CMS products. Analyzing general UX/UI trends in websites and software applications. Presenting findings to WDS team members.
• Testing and Writing of Documentation: Assessing the clarity and ease of use of existing documentation. Identifying gaps and making recommendations for improvements. Implementing real-time updates on the live sites.
• Creating Instructional/Training Videos: Writing scripts and creating step-by-step âœhow to❠videos to teach campus partners how to use Site Builder tools.
• Team Brainstorming: Attending team meetings to learn about project planning and requirements gathering, implementation strategies, design decisions, development, etc.

Skills you bring to the table:

• Experience in writing and editing
• An interest in video creation and editing
• Excitement about great digital experiences and interfaces
• A curiosity about brand development and customer support
• An interest in visual and UX design
• Knowledge of (or experience using) site building content management systems, like SquareSpace, Wix, WordPress, or Drupal
• A strong attention to detail and creative thinking skills
• Great communication skills
• Teamwork and collaboration skills

Skills you will gain:

• Agile workflow: Practice with the standard workflow for digital products and using Jira to track assignments and progress
• Stakeholder management: Experience listening to, incorporating, and managing diverse requests
• Introduction to Digital Accessibility: An understanding of what it means to make digital platforms and communications available to all users
• Full Project Lifecycle from within an âœagencyâ: Knowledge of websites are built from initial brainstorming and client meetings to final production and launch
• User Perspective: Awareness of the challenges associated with balancing business goals and user goals when launching a new product

For more information about the OIT Summer Internship Program, see oit.princeton.edu/join-our-team/internships.

Application requirements:

OIT is accepting applications for internship positions through 3/31/2023. All applications should include a cover letter, resume (or CV), transcripts from previous academic programs, and two letters of recommendation.

Tips: When completing the application, enter (or paste) your cover letter into the text box. Upload your resume (or CV) and academic transcripts to the â˜Other Documentsâ™ field during the submission process.

Letters of recommendation are due no later than April 7 and should be sent directly by the letter writer to the OIT internship program email account at OIT-internships@princeton.edu. Letters received after April 7 will not be considered.

The final candidate will be required to successfully pass a background check.

Be advised that you will be contacted only if there is further interest in your application. Your candidate dashboard may not display status updates for this requisition.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

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About Princeton University

Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.

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