EOC IT Assistant - (Level I) Social Media Assistant

Job ID

Location

Bronx Community College

Full/Part Time

Regular/Temporary

Regular

Add to My Favorite Jobs

GENERAL DUTIES

EOC IT Assistants perform entry-level professional work in technology-related disciplines at Educational Opportunity Centers (EOC). While areas of specialization vary, typically EOC IT Assistants work in areas such as development/programming, communications, technical support, or similar based on the needs of the Information Technology area to which they report. Work tasks include resolving minor technology problems, monitoring activities, and maintaining documentation. They have latitude for independent initiative and judgment, under supervision.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

CONTRACT TITLE

EOC IT Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

The Ideal candidate is someone who is passionate about delivering the best customer expereience, and proficfient in using multiple social media platforms, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to us through social media for assistance; Create consistent, meaningful content on social media platforms for the respective markets; Responsible for producing high-quality content; Continually improve social media and website tactical planning all platforms; Apply expertise in the planning process, audience and creative strategy development, budget forcasting, and industry tracking; be a strategic partner in team meetings; Strategically manage the platform relationships and contribute to the development and refinement of our media modalities; Manage social advertisment campaigns and leverage first- and third-party data to build audiences; Actively monitor and evaluate performance in platforms, leveraging insights and trends and providing data-backed recommendations to the intergrated media team; Work collaboratively with the communications team community, and legislative partners to meet and exceed stated media objectives; Be passionately in tune with the evolution of market trends, digital marketing innovation, and online behaviors

CAMPUS SPECIFIC INFORMATION

Responsibilities

• Create consistent, meaningful content on Social Media platforms for respective markets
• Responsible for producing high-quality content
• Apply expertise in the planning process, audience and creative strategy development, budget forcasting, and industry tracking; by a strategic thought partner in tem meetings
• Manage social campaigns and leverage first-and third-party data to build audiences.
• Actively monitor and evaluate platform social campaighn performance, leveraging insights and trends, and providing data-backed recommendations to the integrated communications team.
• Work collaboratively with the communications team, commuity, and legislative partners to meet and exceed stated media objectives.

MINIMUM QUALIFICATIONS

1. High School Diploma, G.E.D., or equivalent
2. A minimum of six months of full-time experience in a computer or technology-related position. Experience that is more than 20 hours per week and less than 35 hours per week may be counted at 50% of the requirement (i.e., two months of part time experience equal to one month full time experience)
3. Additional experience and/or education that can be met by ONE of the following: An additional three years and six months of full-time work experience in a computer or technology-related position; an Associate's degree plus 18 months of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution
4. Demonstrated English Language proficiency
5. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels. To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

OTHER QUALIFICATIONS

Addidtional experience and or education that meets one of the following:

• An additional three years and six months of full-time work experience in a computer or technology-related position
• An Associate's degree plus 18 months of full-time work experience in a computer or technology-related position.
• A Bachelor's degree from an accredited college/university or technology related institution.

COMPENSATION

Salary Range: $47,300 - $53,449

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Applicants must apply online by accessing the CUNY website at www.Cuny.edu and navigating to the following links: Select "Employment search Job Posting" and find Job ID 26742. please attach resume and coverletter. References on request. Please do not include any other documentation

CLOSING DATE

Open until filled

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

About Bronx Community College (CUNY)

Bronx Community College (BCC) of The City University of New York (CUNY) serves a diverse population of approximately 10,500 undergraduate students. BCC offers more than 40 academic programs that prepare students to enter careers and continue their education. Located on 45 tree-lined acres on the former NYU University Heights campus in the west Bronx, BCC is the only community college in the country to have its campus designated as a National Historic Landmark.

Connections working at Bronx Community College (CUNY)