Job Summary

The Harvard University Employees Credit Union (HUECU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members' best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of HUECU's philosophy. Our mission is to enhance our members' lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.

HUECU has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. We are looking for talented, member-centric individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.

The Brand Communications Manager oversees daily operations of the Brand Communications Department and leads the tactical implementation of the Marketing Communication plans. This individual employs broad organizational influence to coordinate cross-functional teams and resources in support of promotional campaigns, member events, and new product launches. The Brand Communications Manager provides leadership and direction for Brand Communications staff, including direct supervision of the Marketing Design Specialist, Digital Marketing Specialist, and the Direct Marketing Specialist.

Position Description

• Monitors use of HUECU brand across all communication channels ensuring consistent adherence to image guidelines.
• Supervises the daily activities of the Marketing Design Specialist, Digital Marketing Specialist, and Direct Marketing Specialist. Manages the development of direct reports through performance reporting, evaluation and review.
• Works with the AVP of Marketing in the planning of the Brand Communications department's overall strategy, including leading the development of the annual Marketing plan and budget, as well as individual campaigns.
• Manages;
  • relationships with key third-party vendors for design and branding, advertising, printing and production, and marketing strategy.
  • the ongoing implementation of all tactical aspects of the annual marketing plan.
  • and tracks marketing budget, ensuring timely payment of invoices and appropriate resource allocation according to annual budget plan.
  • a variety of third-party service providers including graphic designers, copywriters, proofreaders, and printers.
  • electronic member communications, including email marketing programs and the eNewsletter.
  • in-house mailing programs.
• Implements and manages the online presence of HUECU across company websites and social media platforms, including content management and communication plans.
• Represents the Brand Communications department at monthly manager meetings.
• Leads cross-functional teams for specific projects as needed.
• Researches opportunities and implements initiatives to leverage new advertising and communication opportunities.
• Obtains bids and evaluates pricing for various projects and services.
• Plans materials for advertising, public relations and member education such as direct mail, newsletters, flyers and the annual report; including copy preparation, production and distribution.
• Measures results of marketing initiatives using data collected from various sources.
• Prepares monthly and quarterly reports on core product production and other key strategic metrics.
• Oversees receipt and routing of Brand Communications requests, delegating tasks to ensure timely action.
• Frequent copywriting for advertising and member communication pieces.
• Performs various other duties as needed.

Basic Qualifications

Basic Qualifications are the minimum threshold a candidate must meet to be considered for this role.

• Bachelor's degree required.
• Minimum of one year supervisory experience required.
• A minimum of five years of progressively responsible experience in a marketing or directly related role.

Additional Qualifications and Skills

• Experience within the financial services industry highly desired.
• Highly organized with a meticulous attention to detail.
• Exceptional computer skills including proficiency in Microsoft Office, particularly MS Excel and MS PowerPoint.
• Familiar with Adobe Creative Suite software.
• High comfort level with social networking, including Facebook, Twitter, and Instagram.
• Copywriting and proofreading/editing experience.
• The ability to work as part of a team.
• Must be willing to work in the very diverse environment of Harvard University and affiliate organizations.

Working Conditions

Interviews for this position may be conducted via telephone & Zoom video conferencing, based on the department's current presence on campus.

Harvard University Employees Credit Union (HUECU) is an on-campus community, and all positions are based in Boston and Cambridge.

The majority of jobs at HUECU are hybrid remote/office. During the initial 90-day training period, new employees may be expected to work in the office more frequently, up to full-time. When appropriate, remote work must be performed in a state in which Harvard is registered (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Additional details and expectations will be discussed during the interview process.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Additional Information

• Please provide a cover letter with your application.
• Please note: Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).
• Harvard University is unable to provide work authorization and/or visa sponsorship.
• This position has a 90-day orientation and review period.

Harvard University Employees Credit Union: https://www.huecu.org/

Accessibility:

Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.

Benefits

We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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