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The Pediatric Orthopaedic Society of North America (POSNA)
Oakbrook Terrace, Illinois
American Association of Colleges of Nursing
Washington, D.C.
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Greystar
Morgantown, West Virginia
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Specialty Equipment Market Association. (SEMA)
Diamond Bar, CA
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Online Reputation Manager
SUMMARY: Respond to online guest reviews to maintain Positive Sentiments for our client hotels. Responsible for monitoring the online reputation of a large portfolio of hotels, including Marriott, Hilton, Hyatt, IHG, and boutique brands. Stay focused on creating positive sentiments to assist in online conversions and top-line revenues.ESSENTIAL FUNCTIONS:1) Responsible for monitoring the online reputation of a large portfolio of hotels inclusive of varied brands: Marriott, Hilton, Hyatt, IHG & Boutique.2) Act as a remote employee of the hotel to assist hotel management in preventing minor problems from becoming a reputation crisis.3) Communicate and respond quickly to guest feedback delivered via brand websites, TripAdvisor, Google, OTAs, & Social Media.a.
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