J.P. Morgan is looking for an experienced Relationship Manager to join our Securities Services in Hong Kong to manage our China/HK portfolio. The successful candidate will be responsible for actively managing a portfolio of China/HK clients, understanding client needs, increasing incremental sales revenue, cultivating references and developing appropriate product solutions. This is done in accordance with client retention and incremental sales budgets. They will also support the sales strategy and function in collaboration with areas such as client service, product, operations, technology, risk, credit, legal etc., to optimize product and service delivery. They act as a principal point of contact with the client for commercial and contractual issues. They are responsible for KYC and tax documentation and will be expected to mentor more junior employees in Securities Services.
Responsible for developing and retaining business for assigned clients
Covering new sales, revenue retention and growth and profitability enhancement
Sales goals commensurate with level and experience of the officer, may provide assistance on large accounts until such time as they are assigned their own accounts
Responsible for actively managing client portfolios understanding client needs, applying consultative selling, cultivating references and developing appropriate product solutions in collaboration with client service, product, operations, technology, risk, credit, legal and other areas to optimize product and service delivery
Provides assistance with documentation and other support to senior team member
Independently manages a mid-sized existing client portfolio of existing revenue and new business targets
Ensures sales administrative tasks are completed in a timely manner.
Responsible for: KYC and tax documentation
Work with other areas of the bank to deepen JPMC penetration with client.
Responsible for developing and retaining client portfolios
Prepares and provides correspondence and reports
Understands client needs to develop and apply product and service solutions
Minimum of 5 years of sales and industry experience, or related client service experience
Key competencies include: adaptability, business analysis skills, organizational skills, problem solving, results oriented, project management, quality focus, self-motivation, team player
We're a global company whose primary business language is English and so fluency in English is required, Additional languages skills in spoken and written Mandarin as dealing with clients in the language
Must have the ability to build strong partnerships and mobilize internal networks and resources