Job Summary:

The Marketing & Communication Specialist advances and strengthens the reputation and visibility of TCU and the assigned business unit with preferred internal and external audiences by identifying, publicizing and marketing reputation-defining people, events and activities that support the TCU and assigned business unit brand.

Duties & Essential Job Functions:

1. Acts as the primary liaison with assigned business unit and the TCU Marketing and Communication unit, ensuring collaboration and alignment of shared priorities.
2. Creates and implements strategic marketing and communication plans to advance the assigned business unit brand in alignment with university priorities and initiatives; applies metrics to assure ongoing success.
3. Develops and executes strategic marketing and communication plans to advance the assigned business unit brand in line with university priorities, using metrics to ensure success.
4. Acts as the primary storyteller for assigned business unit generating and distributing content to elevate both the college and TCU via website, social media and media relations. Develops story ideas, writes content and conducts interviews with faculty and staff.
5. Oversees college digital communications, managing official assigned business unit social media channels and websites and coordinates social media posts with TCU-owned accounts for greater visibility and impact.
6. Serves as media relations for assigned business unit events and media relations support to TCU Marketing and Communications for major events, including crises and significant institutional occasions, as appropriate.
7. Collaborates with TCU Marketing and Communications to secure local media coverage and coordinate events with University Events as needed. Manages assigned business unit faculty ExpertFile profiles, pitches experts to media and ensures policy alignment by escorting media while on campus, including assigned business unit commencements. Acts as the assigned business unit designated media contact, as approved by TCU Marketing and Communications.
8. Creates marketing publications like brochures and reports for assigned business unit and sources digital content (new or repurposed content, images and videos) for both assigned business unit and institutional use.
9. Coordinates assigned business unit marketing and communication projects using TCU Marketing and Communication’s main project management system to ensure timely completion and address project needs.
10. Attends all Marketing and Communication related meetings and any other meetings needed to advance assigned business unit.
11. Collaborates with other marketing and communication specialists and TCU Marketing and Communication’s staff, to assist in editing materials, creating assigned content, and supporting team members as assigned.
12. Performs other related duties as assigned.

Required Education & Experience:

• Bachelor’s degree in marketing, public relations, strategic communications, advertising, journalism or related
• 3 plus years in advertising, marketing, public or media relations, journalism or related environment developing both digital and print content

Preferred Education & Experience:

• Experience in higher education communications and website management.

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or Specialized Training:

• Experience using Adobe Creative Suite
• Experience using web content management systems

Knowledge, Skills & Abilities:

• Knowledge of and ability to use strong oral and written communication skills.
• Knowledge of working in an academic setting.
• Knowledge of digital technologies and best practices and utilization of social media/website for dissemination of information.
• Knowledge of interpersonal communication techniques.
• Knowledge of customer service techniques.
• Knowledge of graphic design and website content strategy.
• Skill in editing and use of AP Style
• Skill using Adobe Creative Suite and WordPress or other web content management systems.
• Skill in managing social media platforms for paid owned and earned content.
• Ability to manage details of a project.
• Ability to integrate digital communications and marketing.
• Ability to work independently and as part of a team.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to work on multiple projects simultaneously.

TCU Core Competencies:

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• Work requires travel across campus and frequent interaction.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This role is an on campus, in-person position.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws. TCU fairly considers all qualified individuals, ensuring we are a workplace free from unlawful discrimination and harassment. 

About Texas Christian University

TCU is all about the experience. This is a place where students learn how to adapt to whatever the future might bring, develop critical thinking skills and expand their creativity. With a choice of rigorous academic programs in 130 undergraduate areas of study, 61 master’s level programs and 24 areas of doctoral study, Horned Frogs have opportunities to search for meaning and examine values, yet graduate well-prepared for professional accomplishment. Whether in the fine arts or business or engineering, Horned Frogs can develop their full creative potential here. For example, both MBA and undergraduate students at the Neeley School of Business benefit from an experience ranked at the top by Bloomberg Businessweek and U.S. News & World Report — not in spite of, but because of, the focus on the individual. At TCU, professors love being in the classroom. These mentoring teacher-scholars also conduct well-published, leading-edge research, often with undergraduates at their sides. Horned Frogs live, learn and play 24-7 in a 277-acre setting in a vibrant city. They work out in state-of-the-art recreation facilities, catch Big 12 NCAA athletic competition and participate in 200+ organizati...ons, all without leaving the campus. That’s when they’re not providing thousands of hours of volunteer service to their community, interning in New York or LA, practicing journalism in Washington, D.C., experiencing international business in China or perfecting Spanish in Seville. It’s how Horned Frogs are learning to change the world.

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