Assists with administration and ongoing maintenance of Executive Educationâ™s marketing technology, including Salesforce, Marketo and Cvent.
Owns and maintains Executive Education data quality and data cleansing processes, including both auto and manual updates.
Manages the Marketo and Cvent Salesforce integrations, regularly reviewing all campaigns and registrations to ensure data is syncing properly and promptly resolves all issues.
Partners with the Marketing Systems Administrator to design, develop and maintain critical marketing metrics to enable data-driven decisions; prepare and present regular program analytics to the marketing team.
Builds and maintains advanced/complex automation techniques in Marketo, (i.e., nurture programs, segmentation, dynamic content, etc.).
Supports the Marketing Systems Administrator with Account Based Marketing strategy and initiatives for the marketing & enrollment and business development teams.
Supports the Marketing Systems Administrator with systems upgrade and process-improvement tools research, initiatives and roll-outs.
Assists marketing team with email program builds and day-to-day Marketo support; serves as Marketo subject matter expert.
Develops and maintains systems training and resources; regularly meets with cross-functional teams to provide in-person training (as needed).
With moderate direction from others, conducts business process analyses, needs assessments, and preliminary cost/benefits analyses. Uses basic understanding of applicable business processes, systems, and industry requirements.
Administers new IT developments, keeps up with evolving business requirements, and uses knowledge of University systems to recommend appropriate systems alternatives and/or enhancements to current systems.
Performs other related work as needed.
At least five years of relevant experience.
At least two years of Marketo or other Marketing Automation tools experience.
At least two years of relevant Salesforce experience.
At least three years of marketing experience.
Technical Skills or Knowledge:
Experience with Tableau.
Experience with Google Analytics reporting.
Excellent oral and written communication skills.
Work well with multiple departments.
Excellent organizational skills and knowledge of how to prioritize workflow.
Adapt quickly to and manage changes in daily workflow.
Understand and balance the different priorities of Executive Education.
Work successfully as member of team.
Work flexible hours according to demands of business.
Cover Letter (required)
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