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Department: Office Rsrch Innov and Econ Impact/Mason Enterprise
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: Monday-Friday
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Pay Band: Part-time, hourly wage
Salary: Salary commensurate with education and experience; anticipated hourly rate is $25-$30/per hour
Criminal Background Check: Yes
About the Department:
Virginia SBDC: The Virginia SBDC is an organization of 27 local Small Business Development Center offices across Virginia providing professional business counseling, training, and business resources to help grow and strengthen Virginia businesses.
ICAP: The Innovation Commercialization Assistance Program (ICAP) is focused on helping Virginia-based technology and innovation-driven startups on their path to success. ICAP works with startups to provide support along their entire journey towards scaling - from the early idea stage, all the way through working on Series A level of funding. This is accomplished through experiential learning
programs and one-on-one advising with a team of experienced entrepreneurs and intrapreneurs. These services are offered at no cost and all advising is confidential.
About the Position:
The ICAP Program Coordinator provides overall support and coordination for ICAP programming and operations, including course offerings and other events, check-in calls, and specialized counseling sessions, as well as on-going program promotion.
Duties include client coordination, program coordination, marketing and social media, and event planning and management.
Duties and Responsibilities:
Client Coordination
Recruits and intakes new clients: manages all administrative aspects of the application process for all program applicants, placement into bi-monthly cohorts, including facilitating ICAP Mentor introductions;
Assists with the identification and recruitment of program participants. Recruitment is done through the program website, social media, in person events, and external program referrals;
Tracks client data: Tracks and reports on impact by ICAP clients;
Tracks ICAP Mentor hours: Tracks and reports follow-on counseling hours by ICAP Mentors and other reporting; and
Performs data entry to update client coordination activities and outcomes in the central management system, as well as an internal tracking spreadsheet.
Program Coordination
Assists Director with new and ongoing operations. This includes, coordinating monthly calls of participants, setting up cohorts throughout the year, and one-on-one communications as needed, etc;
Responsible for the project management and coordination for all ICAP programming and operations, including course offerings, administrative and communications management of team of 15+ ICAP Mentors, events logistics, and on-going program promotion.
Supports the Director in administering technical assistance, outreach, communications, document review, and reporting to partners and funding sources;
Generates reports; updates client profiles to track attendance, required document filings, and ongoing work. Reports include monthly program activity, and end of year client success stories and outcomes;
Creates and deploys surveys: Reviews and revises impact and event participant surveys and assess results of ICAP teams? experience;
Tracks program operations and ensure deadlines are met: Engages with ICAP companies to track their status in the program, ensures they are meeting deadlines, and compiling action items assigned by their ICAP Mentor;
Develops, expands, and strengthens relationships with ICAP teams and ICAP Mentors - meets regularly and assesses needs and progress;
Provides technical assistance to ICAP clients, as needed, with the online platforms to upload their work;
Assists ICAP Mentors, as needed, in their work with ICAP teams, primarily through coordination and administrative support;
Contributes to VA SBDC management meetings, departmental committees, and other institutional team efforts, as needed, by providing program updates on events and outcomes; and
Performs other related duties as assigned by the Director.
Marketing and Social Media
Responsible for website maintenance/updates and web content;
Leverages AI tools to enhance program communications and processes;
Social media management: Assists with ICAP marketing and social media posting;
Marketing material creation and updating: Using various platforms, creates and updates program materials, such as graphics, flyers, social media posts, as needed;
Responsible for entire content and process of newsletter creation and management; creates ICAP digital marketing e-newsletter for ICAP community monthly e-news; and specialized partner quarterly for potential referral organizations, as needed; and
Creates and sends out announcements and routine procedural communications, as directed, in conjunction with ICAP and related programs.
Event Planning/Management:
Planning in-person and virtual events: Assists in the planning and execution of ICAP events, such as course offerings, monthly calls, reunions, small group sessions, and partner gatherings. Sends communications, assists with event logistics, and tracks attendance for both in-person and virtual programming;
Attends in-person and virtual sessions, as needed, to assist with logistical support;
Markets events to specific audiences, primarily via email and social media;
Hosts and emcees events;
Events communications, including coordinating how to communicate to a broader audience;
Identify, schedule, and prepare speakers for ICAP programming; and
Assists with remote logistics for ICAP courses and events including coordinating with local partners, providing training and instruction to local counterparts, as needed, and reporting any problems or issues to ICAP managers in a timely fashion.
Required Qualifications:
Bachelor?s degree in related field or the equivalent combination of education and experience;
Knowledge of program coordination;
Knowledge of partner development and management;
Understanding of Microsoft software platforms;
Knowledge of AI tools and resources;
Knowledge of social media marketing practices and platforms, specifically LinkedIn;
A/V knowledge and skills;
Superior customer service skills; relationship management skills;
Skill in event planning;
Excellent organizational skills;
Strong interpersonal skills and ability to interact effectively with a diverse management team;
Ability to strictly adhere to policies and procedures;
Ability to effectively organize and demonstrate appropriate time management;
Demonstrated, strong attention to detail; and
Professional work experience where responsible for organizing and coordinating events and/or programs.
Preferred Qualifications:
Considerable professional work experience where responsible for organizing and coordinating events and/or programs (generally four or more years).
Instructions to Applicants:
For full consideration, applicants must apply for ICAP Program Coordinator at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide Cover Letter and Resume for review.
George Mason University is a public, comprehensive, research university established by the Commonwealth of Virginia located in Northern Virginia, outside of Washington, D.C. Mason was initially founded as a branch of the University of Virginia in 1949, and became an independent institution in 1972. George Mason University is an innovative and inclusive academic community committed to creating a more just, free, and prosperous world.